1. Our commitment
sermet is committed to providing services in a way that respects the dignity and independence of people with disabilities. We support the goals of Nova Scotia's Accessibility Act to make the province accessible by 2030, and aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
2. Website accessibility features
- Semantic page structure with logical headings and labelled landmarks.
- A "Skip to main content" link at the top of every page.
- Full keyboard navigation with visible focus indicators.
- Text alternatives for meaningful illustrations; decorative graphics are hidden from screen readers.
- Colour contrast that meets WCAG AA ratios for body text.
- Form fields with associated labels and error messages announced to assistive technology.
- Pop-up forms that trap focus appropriately and close with the Escape key.
- Responsive layouts that support zoom up to 200% and mobile devices.
- Animations that respect the "reduce motion" setting on your device.
3. Accessible program delivery
Our Halifax office at Purdy's Wharf, 1969 Upper Water Street, is wheelchair accessible, with step-free access and accessible washrooms in the building. Online sessions support live captions, and program materials are available in accessible digital formats on request. Support persons and service animals are welcome at in-person sessions. If you need an accommodation to participate fully, let us know and we will work with you to arrange it.
4. Known limitations
The embedded Google Map is a third-party service, and we cannot fully control its accessibility. Our full address is provided as text on every page as an alternative.
5. Feedback and alternate formats
We welcome feedback on the accessibility of our website and services. If you encounter a barrier or need information in an alternate format, contact us:
- Email: info@sermet.digital
- Phone: +1 (902) 423-6158 (Monday to Friday, 9:00 to 17:00 AT)
- Mail: 1969 Upper Water Street, Suite 1300, Halifax, NS B3J 3R7
We will acknowledge your feedback within two business days and respond in full within ten business days.
6. Review
We review this statement and our website's accessibility regularly. Last review: October 2026.